At Focus SB quality is embedded in every aspect of the business, from the quality of its employees through to customer service, and of course its product. Through the use of its quality management system, the company’s management is delighted to announce Focus SB’s accreditation to ISO 9001:2015.
For Focus SB, this serves as recognition of the hard work continuously put in by the company’s employees to improve processes and systems, and a continual drive to ensure quality is an integral part of individual processes; resulting in products and customer service worthy of the Focus SB brand.
Mick Hindle, quality / health and safety manager, comments: “Quality is a vital part of what we do, embedded within all aspects of the Focus SB business model; from the quality of our employees, through to the quality of our delivered products - meeting our customer’s expectations is always at the forefront of what we do.
“By implementing a robust management system, in which quality is consistently managed, we can ensure that the quality the customer expects from our brand is consistently delivered. Accreditation to this international standard demonstrates Focus SB’s willingness to evolve business operations to further focus on quality and risk, with a commitment to continually improving products and services.”
ISO certificates can be viewed here.