Sample service & customer relations
Due to the often bespoke nature of our products and services, every order is tailored to the individual. From initial enquiry to booking product consultant appointments, through to manufacture and despatch, our experienced sales office team will support you through the complete order process.
Arranged through your regional Focus SB product consultant our sample service includes:
- A selection of free of charge samples representative of our faceplate styles and finishes.*
- Full CAD design and manufacture of one-off custom samples for designer / client presentations.**
- Custom made display boards for designer / client presentations, selected distributors and kitchen and bathroom design showrooms.
- Swatch folders containing sample finish choices.
Please contact us to arrange samples and/or an appointment with a product consultant.
* Specific samples are manufactured from scratch and will be chargeable at the current trade price. A credit will be provided via return or upon receipt of an order.
**Subject to a £250 charge fully refundable upon receipt of an order.